Complaint Management Mobile Application:
Having an effective customer complaints management system in place is a matter of good business practice for any company. Quick and efficient complaint handling can reduce shipments of nonconforming products, lower labor costs, and reduce plant downtime.
Importance of the Solution:
While the importance of a well designed customer complaint management system in attaining regulatory compliance is irrefutable, implementing one isn’t easy. When you consider the challenges associated with complaint handling, it’s hard to imagine how a company could hope to resolve complaints quickly and efficiently without a customer complaint management software solution.